Manki Parampara accepts returns or exchanges only for defective, damaged, or wrong items. You must email within 48 hours of delivery with order details and photos. Items must be unused, unwashed, and in original packaging. Custom-made, altered, or sale items are non-returnable. Minor color or handwork variations are normal. Once approved, you will receive a replacement or store credit. Refunds (for prepaid orders) are processed within 7–10 business days after the product is received and checked. The brand may reject returns that don’t meet the policy.